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Original Article
Journal of the Korean Home Economics Association 2001;39(12):107-127.
소비자대응행동에 대한 비용이익 인식 유형과 관련요인 - 학원교육서비스를 중심으로 -
이은희
A Study on the Types of Awareness of Cost and Benefit Consumer Complaining Behavior and Its Related Factors - focused on the Educational Services of Private Institutes -
Eun Hee Lee
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A Study on the Complaining Behavior Type about Consumer Dissatisfaction and Its Discriminant Variables -focused on the Educational Services Services of Private Institute-  2001 September;39(9)
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